Infosys to Establish Global Capability Centre for Lufthansa in India

CIOTechOutlook Team | Wednesday, 29 January 2025, 13:44 IST

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Infosys established a global capability center (GCC) for Lufthansa in India as part of the nearly $300 million IT contract extended with the German airline. This highlights the significance of build-operate-transfer (BOT) as a fundamental part of major renewal agreements.

Lufthansa Technik Services India (LTSI) functions as a fully owned subsidiary of Lufthansa Technik and was established in 2005, serving India and South Asia. Operating from Bengaluru, it has over 300 staff members who provide component services worldwide for all main commercial aircraft categories.

LTSI provides support services for its clients, which include access to Lufthansa Technik's spare parts inventory, repair, and maintenance facilities within its own and partner MRO networks, comprehensive engineering support, and tailored logistics solutions to guarantee seamless aviation operations.

Infosys established a unified manufacturing facility for an aerospace firm, incorporating monitoring devices throughout over 500 machines spread across 11 facilities. The facility implemented a wireless network on the production floor that integrated sensor data with analytical and visual tools to improve operational decision-making.

Infosys has established GCCs for numerous clients previously. Two years prior, Infosys and Rolls-Royce launched a collaborative aerospace engineering and digital innovation center in Bengaluru. The center was created to offer premium R&D services combined with cutting-edge digital capabilities to Rolls-Royce’s engineering and group business services from India. As per Oliver Wyman's evaluation of the worldwide fleet & MRO market projection, MRO demand is anticipated to hit $118 billion by 2030, which is 13% lower than the pre-Covid prediction of $135 billion.

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