One97 Communications, which owns Paytm, has announced a three-year cooperation with Amadeus to integrate the
travel technology company's platform in search, booking, and payments.
Amadeus’ automation and distribution capability will allow Paytm to deliver accurate results, said the fintech company, as per business standard.
“Paytm will deliver hyper-personalised recommendations and dynamic pricing to offer a world-class experience to its users powered by Amadeus,” it said.
Paytm customers will have access to global flight options thanks to the Amadeus application programming interface (API). Users will be able to utilize the API to search flight deals that they can book using the Paytm app.
It will give consumers access to travel material such as those on worldwide distribution networks, low-cost carriers, and hotels, among other things. The agreement with Amadeus would enable Paytm to provide a single Passenger Name Record (PNR) solution in collaboration with Indian carriers.
“The synergy between Paytm and Amadeus aligns perfectly with our vision to further upgrade the customer experience. It will
automate travel operations for users by enhancing efficiency and scalability by leveraging cutting-edge technology," said Vikash Jalan, chief business officer at Paytm Travel.
Travelers will be able to use the Unified Payments Interface (UPI), Paytm Wallet, and Postpaid services.
“In a world where disruptions can impact travellers at any moment, maintaining consistent and reliable access to travel systems is paramount. Our deep understanding of these unique requirements has led us to collaborate with Paytm and provide them with next-generation, industry-specific, and
fully integrated solutions,” said Ramona Bohwongprasert, senior vice-president for India Subcontinent & Southeast Asia, APAC Inside Sales & Startups, Amadeus.
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