| |May 201919CIOReviewBy assessing the organization's change readiness, one can better plan and prepare the organization for the changes ahead. This will allow for identification and understanding of potential enablers and potential barriersa. Change Visionb. Change Leadershipc. Building Commitmentd. Sustaining Changee. Configuring and Managing the Change ProgramCommunication: This consists of 2 important steps:a. Communication Strategyb. Communication PlanCommunication Strategy has the following key ele-ments:a. Audienceb. Messagec. Channelsd. Timeframee. Senderf. FeedbackCommunication Plan: Simple chart to help people understand the channels, content and action needed for communication. The process by which information is ex-changed between individuals through a common system of symbols, signs and behaviours. By using this we can: a. Inform and Involve team membersb. Build awareness and understanding for the changec. Communicate a consistent messageBenefits of Communication:a. Inform & Involve those impactedb. Develop awareness & understanding for the projectc. Articulate project vision in consistent messaged. Replace rumours with facts, reducing anxiety levelsA clearly defined communication plan will: a. Guide distribution of key project messages to em-ployee populationb. Identify how the right messages go to the right au-dience at the right time with the right level of impactProject Team: Good team always wins. Make sure you have the right resources working on the projects. This will make a huge difference. Team readiness provides in-dividuals with the necessary direction, tools & support to implement the changes related to the project. Team readi-ness is important because: a. It provides clear direction a common team goalb. Provides clear involvement and commitment to team and individual roles and responsibilities.c. Ensures that individuals have the skills and knowl-edge needed to execute their roled. Open and effective communication channelsCharacteristics of Successful Teams: a. A Common Goalb. Agreement on how the team will functionc. Cleary defined expectations, milestones and ac-countabilitiesd. A focus on solving problems and self-correcting their own internal team functioninge. Highly developed interpersonal and team skillsf. Provide a supportive environment for team mem-bersg. A focus on continuous improvementSetting Up for Success:a. Team process is like any technical process: teams will deliver only what they are capable of deliveringb. A team not formed properly could stay in the "storming" stage for a period of timec. Unless intervention occurs, team's norms will rein-force the team's ineffective group dynamicsd. Setting up for success accelerates the team's abil-ity to be productive, to reach the performing stage and achieve their deliverables with little or no disruptionse. Provide the team necessary training and guidance for the initiative to be successful. Sreenivas Pamidimukkala
<
Page 9 |
Page 11 >