| |October 201719CIOReviewBy Sri Adusumilli, VP & CIO, IT, Centric Parts StopTech QualisCIO INSIGHTSP roviding secure, stable Information Technol-ogy (IT) services and infrastructure with an optimal cost is a basic customer expectation. IT technology executives should un-derstand business strategies and col-laborate with their stakeholders to show-case how to leverage technology for innovation in their industry to increase profit, enable growth and stay ahead of the completion.How Does Information Technology (IT) Become a Business Enabler?· IT executives should earn a seat at the executive table to engage in strategic business decision making.· Include corporate and business objec-tives (Example: increase sales, revenue Information Technology as Business Enablerby leveraging technology) as part of IT leadership team performance goals to ensure equal stake in busi-ness goals delivery.· Develop information tech-nology by understanding and aligning with business goals and strategies.· Encourage the IT team to be innovative (experiment with new ideas, take controlled risks and learn from failures).· Ensure that the IT team understands the marketplace: business, competitors, customers including critical end users, for opportunities and challenges to develop innovative solutions.· The IT team should continu-ously collaborate with business stakeholders to educate them on emerging technologies and iden-tify improvement opportunities.The pace of technology inno-vation is fast. As IT leaders and technologists, it is exciting to work on cutting edge technologies such as Internet of Things (IoT), mobile, intelligent agents/bots, virtual reality, augmented reality, mixed reality and advanced analyt-ics. It is the job of the IT leaders to understand their marketplace (business, customers, competitors) and provide right technology (not always the latest technology) for the organization with the goal of leading their industry with inno-vation for value generation while balancing risk and budget.Key Performance Indicators (KPI) to Measure if IT is a Business Enabler:· Number of new or improved business opportunities leveraging technology.· Cost savings by leveraging tech-nology initiated by information technology department.Sri Adusumilli
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