| | August 20216AI, digitalisation and digital transformation in customer experience managementHow AI will enable businesses to leverage user behaviour to tailor their marketing communicationHow BPM Helps Accelerate Operational and Business Agility? Digitally Transforming Customer EngagementThe Digitization Journey Continuous Customer Engagement Imperative for Customer Delight Is IT The Real Game Changer?K V Dipu, President & Head of Operations and Customer Service, Bajaj Allianz General Insurance CompanyDilip Modi, Founder, Korero PlatformsSiva Subrahmanyam Chavali, Architect, Digital Integration, Kellton TechReggie Walker, Chief Commercial Officer, PwC US Leadership Team & Global Salesforce Practice LeaderSreenivas Pamidimukkala, CIO, International Paper Kunal Mehta, CIO - LifeStyle Business, Raymond LimitedJohn Quirk, Vice President of Network Operations, IAT Insurance Group08142426192230IN MY OPINIONLAST WORDCIO INSIGHTSCXO INSIGHTSC ON T R I B U T OR S
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