| | MARCH 20206CONTRIBUTORSCXO INSIGHTSCIO INSIGHTSLAST WORDIN MY OPINIONEvolving Customer Relationship Management: Move Fast or Die TryingEd Ariel, Vice President of Service Operations, ezCater34081419232731Cloud Wars & Mobile Accords - Trends that Could Impact CRM in 2020Continuous Customer Engagement Imperative for Customer Delight Predictions for 2020Digitally Transforming Customer EngagementMeasuring Machine Learning Bias Mushtaq Ahmad, Chief Information Officer, CSS Corp 3rd Eye Techno SolutionsNiraj Kumar, DirectorKunal Mehta, CIO - LifeStyle Business, Raymond LimitedNikhil Korgaonkar, Regional Director ­ India & SAARC, ArcserveReggie Walker, Chief Commercial Officer, PwC US Leadership Team & Global Salesforce Practice LeaderDr. Supriya Ranjan Mitra, Director, IT at Schneider ElectricCOMPANY OF THE YEARFeatured Solution Providers:MAssistCRM by Inn-think Technologies22Kgc Infotech 26OneDigiFlow30SocialGlint33AutomateCRM 18CRMSOLUTION PROVIDERS - 202010 MOST PROMISING
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