| | June 20188CIOReviewith continu-ously growing digital universe, more and more people and or-ganisations are adopting online ways of doing business and with growing number of smart devices, organisa-tions are reengineering their business processes to offer a better value prop-osition to their customers. Managing the content ecosystem is no longer optional for the organisations as they have to keep pace with the rising ex-pectations of the customers, especially the millennials. Organisations need to establish a digital transformation strategy to handle the ever-evolving digital disruptions.Official documents are the most valuable and sensitive assets for the organisation which can be in any form - pdf, doc, images, audio/video files etc.Investing in right Document Man-agement system can be the first stra-tegic step towards digitization for any winning organisation dealing with multiple sourcing and servicing chan-nels, scrutinizing heavy documents and having distributed processing hubs. Document Management System is much more than just a repository of documents. It is an integral part of our business process management and workflows. While storing, indexing, securing and retrieving are the main functions of any Document Manage-ment System, functioning with the new age technologies and numerous variants of devices is a challenge that organisations are dealing with.A well designed Document Man-agement System that is integrated with organisation's workflow solu-tions for both onboarding and servic-ing can help organisations to increase process efficiency.Every day, thousands of business/operational decisions are happening across the verticals in any organisa-tion. Effective decision making can only happen when the relevant infor-mation is made available at the right time. Delivering the right informa-tion is becoming increasingly chal-lenging with the structured/unstruc-tured data spread across multiple locations. As more and more transac-tions are happening online through the internet, there is a higher risk of litigation. A sound and all-inclusive content management strategy is vital WIN MY OPINIONDRIVING DIGITAL TRANSFORMATIONBY GENERATING MORE VALUE FROMDOCUMENT MANAGEMENT SYSTEMBy Jyothirlatha B, CTO, DHFL
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