| |March 20194CIOReviewOffice Editorial queries editor@cioreviewindia.comAdvertising queriessales@cioreviewindia.comBangaloreTel 080 46441103NoidaTel 120 4639300 To subscribeVisit www.cioreviewindia.com/magazine-in or send email to: subscription@cioreviewindia.comCover price is Rs 150 per issueAshok KumarVirupakshi PattarSales & MarketingAmrit SinghAmeet Kumar SahooRohit RaghubanshiRavi KalgiCIOReviewGroup Art DirectorVP - Sales & MarketingMagendran PerumalCirculation ManagerEditorial TeamChitra MishraShiwani PrakashSuchita GonsalvesAnitha TLakshmi GCIOReview No. 124, 2nd Floor, Surya Chambers, Old Airport Road, Murugheshpalya, Bangalore-560017CIOReviewVOL 7 · ISSUE 3 - 1· MARCH 08, 2019Manjunath R Mohana KrishnanVisualizersPrinted and published by Alok Chaturvedi on Behalf of Bizprint Media Technologies Pvt Ltd and Printed at Precision Fototype Services at Sri Sabari Shopping Complex, 24 Residency Road Bangalore-560025 and Published at No. 124, 2nd Floor, Surya Chambers, Old Airport Road, Murugeshpalya, Bangalore-560017.Copyright © 2019 Bizprint Media Technologies Pvt Ltd, All rights reserved. Re-production in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher. PublisherEditorAsst. Managing EditorAlok ChaturvediSudhakar SinghEmmanuel Christi DasEditorialEditorialThe retail ecommerce sales graph continues to climb while the consumer confidence has reached an 18 year high. The fruit of toil is ready to be plucked for brands with an established ecommerce presence, but that doesn't mean business as usual will always suffice. Instead, the organizations that excel will be those with a forward-thinking approach to ecommerce. That brings us to the most constant questions: Will the offline market survive? Technology has now become an imperative for stores. The convenience and slickness of the web ­ and mobile ­ needs to rapidly find its way into stores. And it needs to have a point. Tech for tech's sake won't cut it, but better customer service, richer personalization and the ability to actually buy things even if stock is low, is imperative.In today's hyper-commoditized market, where differentiating a business from the likes of giants like Amazon, Alibaba, and Flipkart, is becoming increasing difficult; e-commerce vendors are focusing on providing a superior customer experience. Many AI companies are transforming e-commerce by devising unique solutions for e-commerce companies. For e-commerce businesses, AI technology is becoming increasingly important since it holds the potential for dynamic and adaptable targeting, which helps companies get the right pitch, at the right time, to the right customer, on the right platform. For example, touching a different part of the ecommerce ecosystem, Altius Technologies helps the distributors to create and manage the online stores of different ecommerce platforms. So far, the year 2019 has already introduced us to a plethora of ecommerce trends AI powered personalization, demand driven forecasting, new payment6s services and digital supply chain. Its about time, we take a moment to know some of the bench markers who have been constantly looking into the market stats and coming forth with innovative and groundbreaking solution until the day we soon see the technology gap between offline and online commerce gone for good. Do let us know what you think.Emmanuel Christi DasAsst. Managing Editoremmanuel@cioreviewindia.comWill the offline-online gap vanish giving in to the technological advancements?
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