| | August 202185 MAJOR SAAS TRENDS TO CHECK-OUT IN 2021By Vikas Bhonsle, CEO, Crayon Software Experts Indiahe software industry has witnessed a complete revolution, thanks to the rapid progress in cloud computing technologies. Purchasing software is now history, as customers today can easily subscribe to a particular SaaS (Software as a Service) and scale it up or down as per their requirement. SaaS product development services are accelerating the cloud computing market. Gartner predicts that cloud spending in India will reach a total $4.4 billion in 2021, a growth of 31.4 percent in 2021 from the previous year. Popularity for SaaSSaaS business model is preferable because of a few fundamental factors that apply universally. Flexible payment options and scalability are the top two factors, as they help businesses decide their priorities and also subscribe only to the required services. In the SaaS model, operational expenses reduce, as both computing and storage demands are largely taken care of by the SaaS provider. Also, software gets constantly updated and improvised, as the user behaviour is analyzed round the clock, and accordingly, the features are updated for better performance.Currently, the biggest advantage of the SaaS model has been its ease-in-accessibility factor. Since lockdown, several businesses have adopted the SAAS model, thus enabling the mobility of accessing applications from any digital device and location, making it mobile-friendly and decentralized. With SaaS, inter-departmental collaboration has increased, as now it is easier to share files, work on projects and stay connected with different teams in the same organization. Also, security-wise, most of the SaaS models are more secure and come with pre-existing disaster recovery and business continuity plans, regardless of any data breach or system failure. The Growth ParadigmThe need to reduce expenses and stay connected primarily driven by the ongoing pandemic has been a huge reason for the growth in SaaS offerings. Businesses have realised that SaaS models are the best way to be digitally efficient that allow their businesses to survive and thrive. This rising demand has also increased the market demand and competition for better and improved SaaS services. Below are the five major SaaS trends to look for in 2021 ­ 1. AI & Machine Learning: AI is projected to have a market value of $733.7 billion by 2027. IN MY OPINIONTVikas Bhonsle
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