| |February 201819CIOReviewand submit it to the situation room of the government. In response to this, the government assigns a team to each complaint. Once the job specified is complete, the team posts an update on the case via the smart app, thereby improving the city's resilient system.Catering to a gamut of industry verticals, the manufacturing industry is one of the sectors that Bharti Softland has made notable contributions to. Alok informs us of his observations pertaining to this segment on how the manufacturing industry encounters issues like inventory wastage, errors in stock management, increased operating costs and reduced productivity attributing it to improper process management and stock validation handling. Studying the industry pain points, the team offers Odoo ORM (Object Relational Mapping) which is a powerful technique for module entity relation. It offers accurate planning directly based on real manufacturing times that is measured on the work center control panel with full integration between MRP, Quality, Maintenance, and PLM. In essence, Odoo ERP captures data and furnishes a real-time holistic view of the organization's core business processes such as production, order processing, and multi-location inventory management. It tracks business resources and the status of commitments made by the business by any department. Achieving Set Targets with Innovative CRM toolYet another invaluable offering is the Odoo CRM module that stores customer information that is amalgamated into one platform for better viewing and thorough analysis. With the help of Odoo, the team can monitor and track any client's communication. In addition to this, the lead and sales status can be viewed to get an update. One can easily and efficiently keep a track of leads, opportunities, meetings, phone calls, mass mailing campaigns, claims, helpdesk, and support. The tool is well integrated with the accounts and human resources department, work approval flow, price approval flow and temporary delegation of work. With the assistance of the amassed lead and opportunity insights, one can forecast and decide on a plan of action to achieve the set targets. "Adoption of Odoo CRM is very fast as compared to other CRMs with an equal business scope. It has unparalleled user friendless with same business scope applications," informs Alok. Aware of the pivotal role played by an effective presentation in closing any deal, the technically adept team at Bharti Softland has engineered several tools like the Proposal Designing System with an intelligent presentation engine under the Odoo CRM platform. This tool works towards making the proposal quick, effective, detailed and presentable. The output presentation is multi-device friendly, clubbed with better multimedia proposal designing, thereby giving it a clear advantage over competitors. Fighting Malicious Security AttacksAware of almost every organization's inhibition towards adopting open source ERP due to the susceptibility to malicious security attacks, Bharti Softland is following ISO 27001 and Project Management tools for risk management. Essentially, the company defines security in three layers with the first one being the Server Layer where the team stores the data on one of the best cloud servers with maximum security patches. Second one is the User Layer where the team follows Odoo user management system and security and provides training to their renowned clientele. Lastly, there is a Database and Application Layer where the team comes together to strategically manage the database with a secure and modular approach. Incepted in 2007, the company extends their services to businesses with their superior Odoo ERP offering which is an exhaustive suite comprising of a plethora of business applications including Project Management, CRM, Sales, Manufacturing, Warehouse Management, and Financial Management and the likes. Attaining success in this domain, Bharti Softland aims to be one of the leading companies in this segment and is currently working on an XML based real-time tour booking engine and back-office operations management system on Odoo Platform that is scheduled to be launched in March 2018. Adoption of Odoo CRM is very fast as compared to other CRMs with an equal business scope. It has unparalleled user friendless with same business scope applications
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