| | JANUARY 202519receivables function, and startup accounts, which can be standardized. Besides, the Supply chain function can also be the same. However, the pure manufacturing operations we do in each one could be different, meaning the planning approach, the production processes we follow, and the core manufacturing process can vary. But we have a central system that allows for all this to be accommodated. In that case, we can get a good view of how ERP and modern ERP systems will give better flexibility and scalability because of the nature of the way it is designed.How do modern ERP systems address operational bottlenecks and improve workflow efficiency through automation and integration of business processes? When we have consolidated units into one and decided to standardize specific processes, that automatically brings efficiencies. Because right now, we have to have several people in each facility doing a particular set of functions. Hence, consider a scenario inside one; we need a separate finance person, supply chain person, and buyer and sourcing person. And this was interesting because when we standardize, it can be done centrally. We can deploy people for some of our units and take this up one level higher. So, it's not about trying to save on jobs and labor. Indeed, it saves on labor, which means that we can redeploy the people to do what is more practical and what brings us closer to the customer, making the relationships with the suppliers tighter.Also, we can have them focus on those kinds of things. We need to do the mundane things that can now be done far more efficiently. We have seen certain things, such as bottlenecks and production issues, and customers will complain if we don't deliver. It could be a logistic issue if we don't give as we cannot finish making what we're supposed to make. Besides, If we cannot manufacture fully, it's because of either a machine problem or 99 percent of the time, we don't have the parts we need. Hence, we must determine if it's a manufacturing problem since our capacity lines are complete. Can we look at another line elsewhere that could be used? If it's a material problem, can we look at sourcing material from another place? As a market, suppliers, and competition exist, these areas are always ongoing. To manage all this, we need to look at all the data elements available to get the right results for our objectives.Modernization efforts often require changes in workflows and employee roles. What impact does ERP system modernization have on organizational change management, and how can businesses address resistance to change? When performing any ERP modernization on a large scale, many changes in personnel and roles are derivative, which is almost mandatory. Additionally, there may be situations where we need to make difficult decisions that may need to be more widely accepted. However, it will differ from the scenario in that everybody will support what you want to do, even though it's right. There will always be people who will be toxic, with bad culture in them, and they will affect, pollute, and slow down the kind of benefits and good things we're trying to do. Hence, things we can do if we're not able to get rid of such people whom you've identified and have done the right sort of identification is to move them into places where they can do very little harm. And those are organizational changes that need to happen. More importantly, what we want is a positive outcome for the company. That means the majority have got to benefit from this. Hence, if we approach it from that perspective, we need to find a few people who will be ambassadors of this and leaders who will support the objective and mission. Moreover, it is essential to find champions who are leaders in their own right but may be outside the hierarchy. Still, they're leaders with potential and will be champions who will carry this message forward and ensure that they start following.
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