| |June 20199For established organizations, the legacy systems and applications they work with are a result of years' worth of painstaking effort and time and do a lot more than just support business. These legacy systems and applications get thoroughly embedded within the processes and are often so intertwined with the organizational structure that eliminating them becomes cumbersome. BPM acts as a saviour in such cases and offers organizations the flexibility to re-strategize while ensuring that the whole process transformation is faster and smoother. Any business is the sum of various processes and BPM helps streamline all these processes in a systematic manner while leveraging the existing infrastructure. Why BPM is the Perfect Tool for Digital TransformationAt the core of a digital transformation journey lie business processes that evolve and change as rapidly as the business itself. Among the tools and platforms that help enable this transformation are an emerging generation of BPM solutions.These solutions help build modern applications in a short duration of time with a minimal drain of precious and highly expensive IT resources.Here's a quick run-down of four parameters that make BPM a perfect-fit for the digital transformation journey that several organizations are undertaking:· Flexibility & configurability- A highly configurable BPM tool offers flexibility to business users. It enables businesses to gain strategic speed through process change driven by configurability.· Homogeneous integrated platform- A well-integrated BPM suite allows designing of multiple function-centric workflows over a single platform. This reduces the requirement of standalone systems and streamlines processes.· Business reporting - A BPM platform helps business users identify business issues, trends, and opportunities, with the help of real-time reports.· Customer experience - It creates a 360-degree view of customer information, thereby making it easier for organizations to be customer-centric.How to successfully leverage BPM for Digital Transformation?Aside from the above-mentioned aspects, digital transformation also banks on a shift in thinking to help prioritize technology and innovation. Irrespective of the sector, each organization functions through processes that help streamline day-to-day processes, leading to increase in overall efficiency.Here's a list of pointers to keep in mind when using BPM for digital transformation.· Educate organization leader-ship: Prior to starting out on this journey, it is essential to keep every person in the hierarchy aware and educated about the process, especially the departmental and other heads. It is important for the senior manage-ment to understand that BPM can help them in improving organiza-tional performance by simplifying the business processes.· Help departments map out individual journey: The next step for the department heads is to investigate the current processes currently and identify the ones that can be eliminated.· Prioritize processes: Among the processes identified, it is essential to further filter out the ones which need immediate transformation. Digitizing essential processes first helps businesses identify and remove bottlenecks in productivity.Simplification of business processes is the key to a successful digital transformation journey. A BPM platform effortlessly simplifies and modernizes processes while enabling business leaders to build an agile, nimble, and responsive organization.At the heart of every organization's digital transformation journey lie the need for improved business speed, greater agility, and enhanced customer experience and engagement. BPM's ability to deliver all of this while leveraging the existing IT infrastructure makes it an appropriate companion in the digital journey. At the heart of every organization's digital transformation journey lie the need for improved business speed, greater agility, and enhanced customer experience and engagement
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