IndiGo partners with Amadeus for Major Revenue Management System Upgrade By CIOTechOutlook Team

IndiGo partners with Amadeus for Major Revenue Management System Upgrade

CIOTechOutlook Team | Monday, 10 March 2025, 14:08 IST

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IndiGo has come to an agreement with Amadeus travel technology to implement its advanced Revenue Management technology, Amadeus Segment Revenue Management Flex (Amadeus SRM Flex).

With the adoption of this cloud-based Revenue Management system, IndiGo  will benefit from an intuitive and easy-to-operate user interface. The web-based application, SRM Flex will receive information from IndiGo's  Navitaire New Skies Passenger Service System (PSS) through its cutting-edge Revenue Management Integration Service.

This will enable near real-time data exchange capabilities allowing the carrier to immediately respond to market dynamics such as new bookings or equipment changes. Price-setting capabilities within the system can be adjusted to be rule-based, science-based, or a mix of both depending on the carrier's strategy. The repetitiveness of these routines can be automated for operational efficiency in a manner to maximize new revenue opportunities.

IndiGo has marked a path toward rapid growth in the Indian and international aviation sectors, supported by a firm order of 500 A320 aircraft. Its installation of Amadeus SRM Flex will surely avail them of the suitable technology forever and a day to serve this growth. Presently, IndiGo carries a fleet of over 400 aircraft, operating more than 2,200 daily flights connecting over 120 destinations, including 38 international destinations. Last year, it welcomed over 113 million passengers, with IndiGoStretch introducing business class services and IndiGo BluChip introducing the airline's very own frequent-flyer program.

Abhijit Dasgupta, SVP - Planning and Revenue Management IndiGo, says, "IndiGo is making great progress on its journey 'Towards New Heights and across New Frontiers' to adapt and excel in the evolving aviation industry. Amadeus' Revenue Management technology will enable IndiGo's revenue management team to have more granular steering controls, make quicker business decisions, drive greater automation and increase efficiency across the board.”

“ IndiGo will be able to streamline its operations by consolidating interfaces into one, resulting in time optimization and a sharper focus on more sophisticated Revenue Management strategies required for a fast-growing network in a diverse set of markets and passenger segments. Most importantly, it enables IndiGo to merge its own growing data science & machine learning capabilities with the solution, leveraging the strengths of bothIndiGo and Amadeus to develop an ecosystem that can cater to IndiGo's expansion plans and future growth," he adds.

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