Moneyview and Truecaller Partner to Enhance Communication Efficiency

CIOTechOutlook Team | Thursday, 13 June 2024, 08:47 IST

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Moneyview, a digital platform organization has reported an strategic agreement with Truecaller, the main worldwide stage for confirming contacts and impeding undesirable correspondence. Through Truecaller's Verified Business Caller ID solution suite, Moneyview's business communication can be streamlined and customer safety will be improved.
 
Our insight reveals that despite the fact that smartphone users receive an overwhelming number of calls, 70 percent of these calls are rejected or missed due to a lack of identity, trust issues, and context. Consumers' increased apprehension is further fueled by the fact that the majority of pranks are carried out through mobile phones. Moneyview teams are able to overcome the difficulty of communicating with users by Truecaller Verified Business Caller ID solution. 
 
Moneyview is a significant step forward in the business lifecycle by enhancing the customer experience through verified and contextual business communication by utilizing Truecaller's Verified Business Caller ID solution. Moneyview consolidates its unique position as a consumer-focused brand in the nation by integrating elements like the brand name, logo, category name, verification tick, and distinctive green badge.
 
Commenting on this exciting development, Manoj Kumar Dronadula, Senior Director, Product Management and Head of Loans, Moneyview, stated, "This partnership with Truecaller underscores our commitment to prioritising the safety of our customers in the digital ecosystem.We continue to stay committed to deliver top-notch customer support experience, enhance calling efficiency, and deliver timely services to our customers."
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