Tech firm Vymo strengthens its operational resilience to mitigate Cloud Risks

CIOTechOutlook Team | Tuesday, 07 March 2023, 08:45 IST

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Recent updates to its Business Continuity & Disaster Recovery (BCP & DR) capabilities and the implementation of built-in redundancies for data availability & protection were announced by Vymo, the top sales interaction platform in the world for financial institutions. Customers may access their data at any time thanks to Vymo's high-availability data architecture.
 
IT leaders in the banking and insurance industries continue to place a high premium on the problems of resilience and security. In order to meet their obligations to their customers and avoid service outages like those seen during the pandemic, service providers are being compelled by regulators to establish solid business continuity plans.
 
The lean and agile cloud strategy used by Vymo replicates data across many zones and geographies. Customers may continue running their businesses from the other data centre without worrying about data loss in the unlikely event that one data centre fails. By doing this, the CSAT as a whole is raised and clients may dependably conduct their enterprises.
 
"Some of the world's largest banks and insurance companies rely on Vymo to provide real-time and always-on data accessibility to their teams for supporting their customers. With the industry adopting a cloud-first approach, we are continuously improving our data infrastructure which is consistent with our client's business operations. This further enables our customers to increase operational efficiency, streamline analytics and enable better decision-making to outpace industry changes," says Venkat Malladi, Co-Founder & CTO of Vymo.
 
Without causing any inconvenience to end users, current clients are being transferred to the new cloud architecture. The Recovery Time Objective (RTO) of 4 hours and the Recovery Point Objective (RPO) of less than 2 minutes are what Vymo can now show.
 
"Our focus has been to provide stable cloud infrastructure to our customers. We are closely collaborating with our customers across North America & Asia to ensure a seamless transition to the new cloud architecture. Over the next few quarters, we are investing more on periodic recovery drills, technology upgrades to assist seamless data & services migration across data centers, and load testing of services to further improve our RTO & RPO benchmarks," adds Sujay Koduri, SVP - Engineering at Vymo.
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