Zoom Plans to Increase Data Centre Capacity in India

CIOTechOutlook Team | Tuesday, 25 February 2025, 14:06 IST

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Zoom – the video communication platform company is looking to expand its data center capacity in India in an attempt to address the surging demand of its cloud-based phone system Zoom Phone, Zoom’s president of product & engineering, Velchamy Sankarlingam stated.

Zoom, which earlier had 2 data centers in India in Mumbai & Hyderabad, today has 6 more data centers for managing Zoom phone in circles. Once there is a surge in demand for Zoom Phone in other cities as well, the company will look forward to expand its data center capacity.

“It (expansion of Zoom Phone) depends on where we see the demand. In these six circles, we have our own customers who have their employees in these locations. And if the customers have employees in other circles, we could expand the services,” Sankarlingam said, adding that besides Pune and Chennai, in all other circles Zoom Phone is being tested.

According to Sankarlingam, Zoom Phone is getting good traction in Pune and Chennai, especially from multinational companies (MNCs). The same is true because in India, most companies still use traditional systems such as private branch exchange (PBX), and would require cloud-based internet solutions.

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