10 Most Promising Conversational Platform Providers-2019
Conversational platforms have become quite essential for businesses to offer user friendly customer experience and 24x7 customer support. They provide interactive voice-based services to develop better relationship with the customer offering the possibility to have two-way real time communication. AI powered conversational platforms help enterprises know their customers and build a strong customer base by centralizing the fragmented customer interaction data from across channels and combining the intelligent machine automation with human expertise. Conversational AI has disrupted the digital marketing landscape; enterprises are largely depending on conversational AI platforms to communicate with their customers for marketing. Conversational AI effectively leverages the man and machine combination complementing each other to drive revenues by providing a means to interact with technology using conversation through natural language processing. Companies are heavily investing on conversational platforms to offer personalised experience to their customers. However, one of the major challenges that enterprises face with conversational platforms is that user must communicate in a very structured way while interacting with the system.
To help organizations find the right vendor who can address the challenges, CIOReviewIndia proffers a list of “10 Most Promising Conversational Platform Providers”. This compact list consists of vendors with an industry rich experience, technically adept teams and a proven track record. A panel consisting of prominent CEOs, CIOs, industry analysts and CIOReviewIndia editorial team has meticulously researched and finalized final 10 vendors who we firmly believe can assist businesses in delivering cost-effective and optimal solutions that add value to their business.
We present to you CIOTechOutlook 10 Most Promising Conversational Platform Providers-2019.
Top Conversational Platform Providers
Recommend a Company
Our subscribers play a decisive role in finalization of our annual list of Top Conversational Platform Providers by recommending those which have served them with excellence and are praiseworthy. If you feel there is a company that deserves to be on our annual list, do write to us about them mentioning their value proposition.
| Company Name | Company Description |
|---|---|
| Kontiki AI | Enables businesses to deliver personalized one-on-one customer interactions in realtime executed via Chatbots and Voicebots |
| Company Name | Company Description |
|---|---|
| CoRover | Offers Chatbot as a Service (CaaS) bot, based on AI & ML to improve customer satisfaction and help businesses create competitive advantage |
| Company Name | Company Description |
|---|---|
| BOT360 | Chatbot built on Micro-services platform, allowing easy integration with existing ERP, CRM or other software |
| FoodBot AI | Provides customer engagement and marketing platform for restaurants over chatbots with a loyalty program that proffers a complete integration with the restaurant's existing PoS |
| JubiAI | Leverages deep-data in conversational commerce to provide bots that are deployed on various platforms with 24/7 availability and an Omni-channel experience |
| Royal Cyber | Builds AI Chatbots for business to enable automation of critical business processes through AI Agent Bot with Analytics and Emotion Recognition features |
| Voxta | Has built speech recognition engines in all major Indian languages in addition to English, and a customizable voice bot platform |
| WotNot | Provides everything from chatbot conversation design, 3rd party integrations,bot development, deployment, to analytics as well as a livechat (bot to human handover) feature |
| Yekaliva | Renders no-code conversational bot platforms, helping businesses make more human conversations with their customers |
| Youbotics | Services for conducting real-time technical video interviews with auto evaluation and scorecards are offered through personalized AI bot |