Manipal Hospitals tie-up with Google Cloud

CIOTechOutlook Team | Wednesday, 09 November 2022, 03:36 IST

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Manipal Hospitals, the second-largest healthcare organisation in India, and Google Cloud announced a partnership to enhance patient care and the network effectiveness of the hospital system. To provide virtual care services across its network of hospitals in the nation, build a new e-pharmacy platform, and develop a remote patient monitoring system, Manipal Hospitals will make use of Google Cloud's technologies.

“The partnership with Google Cloud will enable us to solve some of our most complex medical issues using innovative technology, better anticipate the needs of the people we serve, and improve access to care, whenever and wherever patients need us,” said Dilip Jose, MD & CEO, Manipal Hospitals.

As part of this partnership, Manipal Hospitals will deploy the Amwell platform to enable virtual visits, opening up access to people in locations where the hospital doesn’t have a physical presence. Amwell is a digital care delivery enablement platform in the United States and globally, connecting providers, insurers and patients and helping deliver better access to affordable, higher quality care. “This is help drive penetration of Manipal’s clinical healthcare services in Tier II and III markets while making it convenient for both clinicians and patients and allow us to deliver services in markets where we are not yet present,” said Karthik

The hospital chain will leverage Google’s technology to build multichannel conversational AI experiences across its appointment booking, searching for doctors, and other important patient tasks. “Data-driven innovation is growing exponentially in healthcare, and this collaboration will help Manipal Hospitals use data, AI, and machine learning (ML) to improve patient experiences and outcomes,” said Bikram Singh Bedi, Managing Director at Google Cloud India. “With Google Cloud’s technology and Manipal’s healthcare expertise, we have a unique opportunity to help the hospital network develop features that can dramatically improve the lives of people across the country.”

Manipal Hospitals has a pan-India footprint of 27 hospitals across 15 cities and will gradually roll these services across its network.

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