10 Most Promising Cloud Telephony Solution Providers - 2019
In this customer-centric business environment, seamless communications with customers has become an integral part of enterprises’ business strategies. With the evolution of cloud technologies, cloud telephony is completely replacing the conventional telephone equipment with third-party hosted telephony services, relieving businesses from the legacy hardware infrastructure and capital expenses of PBX and enabling seamless communications. Since, hosted on the cloud these telephony solutions can easily be implemented in relatively lower time, and can scale as per the business requirements. Cloud telephony serves all the communicational needs of enterprises through Interactive Voice Response and other advanced features and helps them better understand customers and resolve their issues in a faster manner. However, ensuring optimum performance, maximum system uptime, round the clock support services are some the key considerations that determine the success of cloud telephony deployments. So, selecting a right technology vendor who can offer them reliable cloud communication services is imperative for businesses to excel in the competitive environment.
Helping companies choose the right vendor who can adhere to the client’s requirements and add value to their business, CIOReviewIndia proffers a list of “10 Most Promising Cloud Telephony Solution Providers”. This compact list displays an inventory of skilled vendors with an industry rich experience, technically adept teams and a proven track record. A panel consisting of prominent CEOs, CIOs, industry analysts and CIOReviewIndia editorial team has meticulously researched and locked down on the final 20 vendors who we firmly believe can help businesses increase their productivity by enhancing the customer experience.
We present to you CIOTechOutlook 10 Most Promising Cloud Telephony Solution Providers - 2019.
Top Cloud Telephony Solution Providers
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| Company Name | Company Description |
|---|---|
| Simple2Call | Offers Cloud Collaboration, Cloud Telephony and Cloud SIP Trunking services to telecom industry. |
| Company Name | Company Description |
|---|---|
| Exotel | Provides end-to-end enterprise cloud communications solutions to streamline conversations over the cloud. |
| Go2Market India | Provides a wide range of unified communication applications to establish brands, grow customer base, engage customers across multiple channels cost effectively. |
| Knowlarity | Provides AI-based cloud communication solutions for contextual conversations, text to speech, automated speech recognition etc. |
| LeadNXT | Provides Cloud Telephony, Web API and Lead Management services with focus on managing and automating leads through a key business process. |
| Ozonetel Communications | Provide call management tools and analytics tools to monitor and track the customer interactions for various industries such as eCommerce, Travel, HealthCare, BFSI and Manufacturing. |
| PRP Services | Provides a wide range of Cloud Telephony services which include Bulk SMS, IVR & Call routing, Voice calls, Toll-Free numbers, Missed-call services, Conferencing solutions, Long code and Short code... |
| Servetel Communications | Delivers a complete range of cloud telephony solutions such as Toll Free Number, Virtual Number, IVR, Voice Broadcasting, Missed Call Service, Click to Call etc. |
| TeleCMI | Provides a communications management platform with features such as live call feed, users online and offline status, call transfer and call recording. |
| Vibtree | Offers customizable cloud PBX solutions that are designed with an aim to empower better supervision of activity and control over the call connections. |