CIO INSIGHTSCEO INSIGHTSThe Changing Face of ITBusinesses ­ the next big targetSumit Mitra, Managing Director, Central Business Services, BTSaurabh Ganeriwala, VP IT, IndusTowers LimitedSanjay Katkar, MD & CTO, Quick Heal Technologies Limited18Unified Communications:The Promise RealizedTom Gill, CIO, Plantronics38Improving Work Processes with Unified CommunicationsNoel Wong, CIO and SVP, XO Communications4022Agile Technology & Collaboration Enables Greater Business EfficiencyJock Percy, CEO, Perseus30Next-Generation Wireless Networks: The Future of Convergence and Enterprise InfrastructuresClayt Mason, CEO, Connectivity Wireless Solutions34CXO INSIGHTSTelecommunication: What is it? And why it matters?Raman Arora, Vice President ­ North Operations, ISON BPO India Ltd16Outside Insight ­ The new necessity for the C-suiteNitin Bhatia, Director Agency Partnerships, Meltwater India24Today's Service ­The Changing Face of TechnologySanjay Shedge, Director- I&L Engineering/Technical Customer Service-Asia Pacific, Sealed Air Diversey Care28Innovating in Space and on the Ground Will Advance Satellite in the Broader Communications LandscapeThierry Guillemin, EVP & CTO, Intelsat36Finding the Needle in the (Data) Stack: Three Tips for Using Analytics to Improve your IT OperationsBill Talbot, VP, Solution and Product Marketing, CA Technologies 42The Hidden Revenue Potential in Mobile Big DataManuel Stopnicki, CTO, Tektronix Communications44CONTENTS
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