Tina Arora, Director and Head - Customer Value Management, IDFC Bank

Pronto Pursuit of Maximizing Customer Experience - Balancing the 'Triple Bottom Line'

Tina Arora, Director and Head - Customer Value Management, IDFC Bank
Abhishek Mathur, Sr. Vice President and Head Customer Service, ICICI Securities Ltd

Customer Experience Management - A Practitioner's View

Abhishek Mathur, Sr. Vice President and Head Customer Service, ICICI Securities Ltd
Pavan Malladi, CIO, Dhiraagu

CEM a 2017 Perspective View

Pavan Malladi, CIO, Dhiraagu
Ganesh Iyer, Senior Vice President, Customer Value Management, Kotak Mahindra Old Mutual Life Insurance Ltd

Customer Experience Management: Encompassing Various Parameters and Life Cycles of a Customer

Ganesh Iyer, Senior Vice President, Customer Value Management, Kotak Mahindra Old Mutual Life Insurance Ltd
Shrirang Deshpande, Country Head - Data Center Business, Vertiv

A Look at Datacenter Infrastructure Trends for 2017

Shrirang Deshpande, Country Head - Data Center Business, Vertiv
Manu Sharma, Director – IT and Corp Security, OnMobile Global Limited

Can SDN Address the Challenges in Enterprise Networking?

Manu Sharma, Director – IT and Corp Security, OnMobile Global Limited
Samir Dhir, President – BFS, VirtusaPolaris

A Year of Digital Disruption

Samir Dhir, President – BFS, VirtusaPolaris